Training

Successful take-up and early returns are also hugely dependent on training users effectively. It is remarkable that thousands can be spent on benefit-rich systems only to be followed by a resistance to invest in adequate education of staff. The Axxia team offers a variety of post-implementation and on-going training options to suit all requirements - on-site group-based work, one-to-ones, workshops at Axxia offices, surgery style forums, all designed to breed confidence, competence and commitment to the new technology and to optimise user performance and experience.

An increasingly popular option is the use of the superb quality PictureTalk web conferencing system. Without users moving from their desks, an Axxia trainer can deliver highly tailored, real-time courses to an individual or group on a specific subject or range of subjects. It is ideal for bite size ‘refreshers’ or for longer, more structured sessions for users who would prefer not to travel long distances to one of the training facilities. All the user needs is an internet connection and sessions can even be recorded for later playback to others.