Axxia services

In becoming the UK’s leading independent legal technology supplier, we have built up a broad portfolio of services to underpin our software, optimise law firm working and help clients gain maximum returns from their investment. Each service is founded on expert knowledge and the involvement of experienced personnel – many of our staff are former lawyers, paralegals, legal accountants and cashiers and IT managers from private practice. So your issues and concerns will be familiar territory – and proven solutions will be ready to hand.

Indeed, Axxia has always put as much resource and effort into developing its people as it does with its visionary products. The availability of skilled personnel is regularly cited as “critically important” in determining the status of any business and its position in the marketplace. That’s why we have created and refined an in-depth Training and Competence regime in line with our Investors in People accreditation – to ensure our clients receive service from those with the requisite knowledge and skills. It also influences our recruitment policy as we aim to bring together complementary expertise across the board – sales and account managers with a wealth of collective know-how in legal IT solutions; project team members ranging from former law firm partners to professional Prince II accredited project managers; support staff including MCSE engineers and certificated legal cashiers; and a development department of wise old heads and young blood, continuing to drive forward innovation in legal technology.

Project management	Any new implementation, regardless of scale, is an undertaking that impacts on your business.
Training	Successful take-up and early returns are also hugely dependent on training users effectively.
Support	Axxia is renowned for the quality and strength in depth of its support resources.
Facilities management	The drivers behind a firm’s decision to turn to an FM solution invariably have common factors – an unwillingness to fund a sizeable IT overhead or an inability to find the relevant expertise.
Business continuity	IT systems are mission-critical in today’s law firm. But to keep them secure and operational at all times demands a great deal of time, money and resources.