Merton signs for dna*

Axxia, a leading supplier of Practice Management Systems, and creator of dna*, the first Practice and Case management system to be developed on a business process management platform, today announced that London Borough of Merton Legal Services has purchased Axxia dna* to provide a complete practice solution and to replace their incumbent time recording system. The decision will see Merton take on the prestigious position as a ‘centre of excellence’ for Axxia dna* for all the London Boroughs. This move will see Merton work in partnership with Axxia to develop industry best practice.

The decision to select Axxia dna* followed a review process over an eight month period. The criteria for selection centred around product functionality and company credentials with Axxia dna*, gaining support as a technically strong and flexible solution, predominantly a result of the underlying Workflow / Business Process Management system. Merton were keen to forge an ongoing relationship with their selected vendor, “It was really important for us to find a technology provider that would be able to work in partnership with us and would be there to work through any issues we might face. Axxia were able to offer us the assurance that we needed”, commented Keith Minear, London Borough of Merton Head of Legal Services.

The 40 user Axxia dna* system incorporates all the functionality required by the practice including case management, time recording, key performance indicators, conflict checking, Capella reports for management reporting and workflow and legal business process management. Additionally, Axxia DNA will integrate with existing systems including the Council financial system already in place. Having recently announced partnership with DocsCorp, Axxia now have the ability to provide pdfDocs, a feature Merton will be taking advantage of to deal with electronic case bundles.

The London Borough of Merton project is a joint opportunity to create an ‘Axxia dna* Centre of Excellence’ with both organisations keen to develop best practices. “We have clear business objectives for the project above and beyond the desire to implement an efficient, user friendly and cost effective case and practice management system providing support to all Merton Legal staff and client departments. We are looking to improve business efficiencies throughout, improving quality of service and reducing the cost of service provisions”, stated Minear.

Stuart Holden, Axxia's managing director, commented: “We are proud of our pedigree, technical skills, experience, stability and resources. This project will be the flagship Axxia dna* site in the government arena we look forward to delivering the highest level of service and support and working with them to ensure ultimate success.”

Published on: 21-08-2007