Digital dictation - many happy returns

If there’s one technology that’s been an almost ever present on the legal IT pages in recent times it is digital dictation. For the past three years major integrators and manufacturers have been encouraging dictation users to migrate from existing analogue systems to digital ones – and with good reason. Here’s just one law firm’s experience to illustrate the potential returns.
In just three weeks since the implementation of nFlow digital dictation software, multi-office law firm, Porter Dodson, has seen an eight-day typing backlog in its Family department reduced to a situation where there is now a capacity to take on extra work from other teams. The drastic improvement has already removed the need to recruit an additional secretary in the Family department and prompted the firm to rollout the software to its other departments.
 
Headquartered in Yeovil, with offices in Taunton, Bridgwater, Sherborne, Wellington and Dorchester and a staff of 180, Porter Dodson implemented digital dictation software on a mixed PC and Citrix infrastructure across a number of offices. In addition it is planned to integrate the system with Porter Dodson's Axxia practice management system to provide a fast and easy method of referencing dictations to matters.
 
Commenting on the project Porter Dodson IT manager Jill Wiseman said,
 
“The whole programme has run extremely smoothly and the after sales support is excellent. When added to the drastic productivity improvements we have seen this must rank as one of our most successful projects.”

For further information on its range of digital dictation solutions please visit www.nflow.com

Published on: 30-05-2007