Axxia dna* element - billing

The billing element has been designed to overcome the traditional problems associated with this core business process and to deliver enhanced client relationships, reduced production costs, faster billing cycles and improved WIP, revenues and cash flow.

Axxia dna* ensures that billing rules are set on file inception in agreement with the client and these are then automatically available to fee earners, partners and the accounts department. This immediately removes any chance for confusion or risk of error as draft bills will be produced without human intervention according to a given rule set.

As well as the production of ad hoc bills, dna* is flexible enough to allow for elements of a bill to be changed, including the overall look and feel as well as fee particulars. This is valuable not just from a corporate branding perspective but also in terms of client satisfaction, where the client expresses presentation preferences.

Such automation and streamlining impacts on every aspect of the billing process - bills are drafted and sent more quickly and more regularly; the approvals process is managed more easily and methodically; clients have fewer grounds to query payment because of the accuracy of the information supplied; and revenues are maximised through ‘lean' billing process, faster cash collection and better cost capture.

Benefits at a glance

• Improved customer relations with a more transparent billing process.
• Greater ability to handle complex billing rules.
• Increased revenue and reduced cost through better management of the approval process.
• Reduced cost through managed production of bills and less secretarial and fee earner involvement.
• Increased cash flow through better cash collection via more control over billing process (bills don't get held up in partners' out trays)
• Reduced WIP through more efficient bill production
• Improved cash flow by producing bills earlier.